Shipping Methods
We partner with several reliable shipping companies to ensure your order is delivered safely and promptly. We primarily use the following carriers:
DHL
FedEx
Estafeta
Mexico Post
Your order will be shipped using the best shipping company we can select.
Shipping Costs
Shipping costs are calculated based on your shipping address and the total weight of your order. Your shipping cost will be automatically calculated and displayed during the checkout process.-
Shipping Time
Once payment is confirmed, your order will be processed and shipped within 3 business days. After shipment, you will receive a confirmation email with a tracking number, and you can track your order status in real time through the shipping company’s official website.
Delivery Time
Domestic shipping typically takes 7 business days, depending on your region and the selected shipping company. Please note that delivery to some remote areas may require additional time.
International Shipping
Currently, we only offer shipping within Mexico. We will update our website with future international shipping plans. 6. Refuse or Undelivered Packages
If a package is refused or undeliverable for any reason, it will be returned to you and we will determine whether to refund or reship it. Please note that shipping costs may be deducted from your refund.
Shipping Liability
We are not responsible for any damage or loss in transit after handing the package over to the carrier. If the package you receive is visibly damaged, please contact the carrier immediately and retain the original packaging to file a claim.
Recipient Information
Please ensure that you provide accurate recipient information, including name, address, and contact number, when placing your order. We are not responsible for delays or incorrect deliveries caused by inaccurate information. Therefore, please carefully review your order information.
